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Business Process Monitoring Rating

Hi,

Wanted to know if anyone is aware of the Rating "Load Evalutaion By User"?

Thanks,

Mownika

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1 Answer

  • Nov 21, 2012 at 03:09 PM

    Hi Mownika

    I never heard such a term. Could you describe bit more specific.

    (where do you mean, Alert Inbox, Setup session etc.)

    If you can attached screen shot, it is perfect.

    BR

    Keiji

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    • Hi Mownika

      Thank you for the picture. Now I understand what you mean.

      It is related to the technical background of setup screen.

      The screen that you updated is based on the service session framework.

      SAP Support provides many contents  (EarlyWatch, Going Live Check, SerlfService BPA check, DVM check etc) by using the framework. Mostly these contents are used for SAP Support Service Engineer to deliver different remote services. In the service service consultant conduct certain check customer system by using service session content with collected data and set certain rating for different checks in the content.

      Sometime even automation rating is green,yellow,red, consultant may change its rating

      due to some different reasons (human eye double check etc).  If the rating is given by the user,  user icon appear to differenciate automatic rating. So user rating is used for this kind of situation.

      Business Process Monitoring used to use this framework for configuration & operation.

      As of Solution Manager 7.1, operation screen completely moved to Alert Inbox in BPO workcenter.

      And also as of 7.1 SP5, setup screen moved to browser based configuration screen.

      In case of your case,since it is configuration content (not analysis content), honestly speaking setting some manual rating does not have big meaning.

      Due to the technical background (framework), there is user rating function, but it only become important for analysis content (e.g EarlyWatch Check, Going LiveChec).

      I hope this helps your understanding.

      Best Regards

      Keiji Mishima