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Former Member
Nov 20, 2012 at 08:46 AM

Dispute management reason code



In Dispute Management, reason code YY is taken into consideration for automatic write off which it shouldnt be.

Could you please ensure that for sales org sorg1 ,sorg2 ,sprg3 - reason code YY is not part of the automatic write off set up.

This is the current probelm with the user.

I am new to dispute management and dont know what to check in the system.

can some one please explain and give the solution .

This will be a great help.