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Former Member
Nov 20, 2012 at 08:46 AM

Dispute management reason code

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HI,

In Dispute Management, reason code YY is taken into consideration for automatic write off which it shouldnt be.

Could you please ensure that for sales org sorg1 ,sorg2 ,sprg3 - reason code YY is not part of the automatic write off set up.

This is the current probelm with the user.

I am new to dispute management and dont know what to check in the system.

can some one please explain and give the solution .

This will be a great help.