Hi all,
I have setup a service order template and have assigned the template to the category within the multi level categorization.
Whenever I select the category that has the service order template assigned nothing happens whereas I expected the service order template (item) details to be copied into service order.
Any idea why the service order template items are not being copied into the service order?
I have setup the copy control correctly as I can manually select the template and copy the items.
Thanks,
John