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Crystal Reports 2013/2016 (30 day eval) + JDEdwards EnterpriseOne connection type

We wish to upgrade from Crystal Reports XI v2 to 2016. I have an eval copy of the product and have problems with reports based upon a JDEdwards EnterpriseOne connection type. I have the same JDE JAR files used by our XI v2 install copied to the 2016 "jdedwards" folder at:

C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\java\lib\jdedwards\default\jdedwards

Problem 1) Crystal crashes if I try to open an XI v2 report built using an EnterpriseOne connection. However, I CAN create a NEW report in 2016, using the same connection type, connection values and credentials. So I cannot understand why it crashes pulling in an older report that uses the same info.

Problem 2) Even if I create a new report using 2016 as above, once I close Crystal 2016 and break that connection (or whatever information is being used in the background) and try to open that NEW report later, Crystal crashes. Just as it does when trying to open an older report.

If the newer versions of Crystal could not work with JDE EnterpriseOne at all, then I would have a different issue. But the fact that the 2016 product can establish that connection with a new report, but only when first creating the report, is what I need help with.

And the Catch-22 is, I can't get Tech Support without a contract, but we're not going to buy the product or a contract if we can't be assured it will work in the first place.

Any suggestions on how to proceed?


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