SAP BCM Reporting - Error when running reporting

[Former Member]

Hi Experts

I need some assistance with the follwong issue I am experiencing .

I have managed to install the reporting as per Reporting admin guid for BCM 6.10 .

In the reporting config tool there are no errors .

Hoever i am having an error when opening the reports it give me the following error on the webpage :

"

The XML page cannot be displayed
Cannot view XML input using XSL style sheet. Please correct the error and then click the Refresh button, or try again later.

--------------------------------------------------------------------------------

A name was started with an invalid character. Error processing resource 'http://10.##.##.##/Reports/'. Line 1, Position 2

<%@ Page language="c#" Codebehind="Home.aspx.cs" AutoEventWireup="false" Inherits="Microsoft.ReportingServices.UI.HomePag...

"

I am able to acces the Reportservice link though . 

The other issue I am experiencing is that I cannot get the data to update in the reports . If i do a test call in the CDT and I go back to the reporting the data is not being updated .  I ran the Reporting data transformation job and then check the reporting but nothing seems to update.

Can anyone provide some advice on this issue ?

Thanks

[Former Member]

Do I understand that you can open the reports, but you also get this error? Screenshot could be useful.

Your calls doesn't appear instantly in the report, even if you start DTE job. If I remember right there is one SQL job for CEM reporting database which runs in every hour and gathers needed data so DTE job can also pull it to VWU database. Anyway, if you see your call now, everything is ok.

[Former Member]

Hi Agur

Thank you for your response . 

So the issue i am having is with the reporting link it gives an error when accesing it . I have attached a screenshot of the error . When you install the standard reports you have the Reports and Reportserver links available to you . So i can access the Reportserver link however the Reports link give me the error.

I had a look at the jobs and I can see that there is a job called "CEM Monitoring summary data collection" that is executing and there is also the "CEM monitoring daily maintenance " job that runs every hour . The data is still not updating though . I had a look at some documentation on the table updates and I if look at the FACTCEMCONTACTS  table there last update was in August .

I also found that according to the reporting admin guide there should be a data destination service called <Reporting History > , but this does not exist . I think this could be the problem however I am not sure why it is not created automatically . 

[Former Member]

Hi Agur

Thank you for your response . 

So the issue i am having is with the reporting link it gives an error when accesing it . I have attached a screenshot of the error . When you install the standard reports you have the Reports and Reportserver links available to you . So i can access the Reportserver link however the Reports link give me the error.

I had a look at the jobs and I can see that there is a job called "CEM Monitoring summary data collection" that is executing and there is also the "CEM monitoring daily maintenance " job that runs every hour . The data is still not updating though . I had a look at some documentation on the table updates and I if look at the FACTCEMCONTACTS  table there last update was in August .

I also found that according to the reporting admin guide there should be a data destination service called <Reporting History > , but this does not exist . I think this could be the problem however I am not sure why it is not created automatically . 

[Former Member]

Hello.

As you can't access the webpage it should be Microsoft Reporting Service or IIS problem.

For fast Googling I get this:

http://social.msdn.microsoft.com/Forums/en-US/sqlreportingservices/thread/5bb83ac5-518d-4345-8944-bd...

You should check it out and if it doesn't help, just Google for more

About missing data. I would check from data collector log if data collector is working without errors. Also I would check System Amdministration > Services view if <Data collector> is configured correctly. These settings are configured automatically then you install VU-s, if there is something wrong you must check your VU-s.

[Former Member]

Hi Agur

The first point regarding the Web site  worked successfully .  Thanks for that .. needed a liltle bit of extra work in installing the asp version on the web page using aspnet_regiis -i  command . This fixed the web site. So thanks again for the link ..

Im still looking into the reporting data issue though . Thanks again for the tips.

[Former Member]

Hello.

As I don't see your configuration it is hard to give exact advice, but another thing is to look again on manuals and check if you installed/configured all correctly.