Skip to Content
author's profile photo Former Member
Former Member

SAP SRM Offline Approval Problem - work item not processed

Hi Experts,

We are using offline approval for SCs.

All set ups are done as below -

  • Program RSWUWFMLEC is set up as background job with a system user - SRMADMIN
  • Configuration in transaction SCOT is done
  • Exit rules is defined in transaction SO50 with Exit name - CL_APPOINTMENT_REPLY with communication type 'Internet Mail' and 'Recepient Address' as '*'
  • The report 'RBBP_OFFLINE_EVAL is set up as a background job with a dialog user - WF-BATCH
  • WF-BATCH has admin role and initial password
  • Automatic forwarding of mails is set up i SBWP for user SRMADMIN to WF_BATCH in transaction SO16

Inbound mails can be seen in transaction SOIN but work items are not getting processed.

Earlier it was working fine and suddenly it stopped. When I changed the WF-BATCH to some other dialog user with exactly same roles it worked fine for few days and then again stopped.

If we check the spool of the batch job RBBP_OFFLINE_EVAL it says 'No Work item exist' but there are mails in SOIN.

We are using SRM 4.0.

Please let me know if i have missed something?

Thanks

Dhananjay´╗┐

Add a comment
10|10000 characters needed characters exceeded

Related questions

1 Answer

  • author's profile photo Former Member
    Former Member
    Posted on Nov 19, 2012 at 08:26 PM

    Hi,

    Please review the wiki: http://wiki.sdn.sap.com/wiki/x/LgAoCw

    Why you forward the emails from SRMADMIN to WF-Batch user? You could run the report using directly the

    SRMADMIN user. Or make sure that the emails are going to WF-Batch inbox.

    Cheers,

    Melina

    PS.: If this helps you, please assign the concerning SDN points ­čśë

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.