on 11-18-2012 8:27 AM
Hi Experts,
We are using offline approval for SCs.
All set ups are done as below -
Inbound mails can be seen in transaction SOIN but work items are not getting processed.
Earlier it was working fine and suddenly it stopped. When I changed the WF-BATCH to some other dialog user with exactly same roles it worked fine for few days and then again stopped.
If we check the spool of the batch job RBBP_OFFLINE_EVAL it says 'No Work item exist' but there are mails in SOIN.
We are using SRM 4.0.
Please let me know if i have missed something?
Thanks
Dhananjay
Hi,
Please review the wiki: http://wiki.sdn.sap.com/wiki/x/LgAoCw
Why you forward the emails from SRMADMIN to WF-Batch user? You could run the report using directly the
SRMADMIN user. Or make sure that the emails are going to WF-Batch inbox.
Cheers,
Melina
PS.: If this helps you, please assign the concerning SDN points
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Thanks Melina!
Actually, we have set up SRMADMIN as a system user and WF-BATCH as a dialog user. Since mails are received in SRMADMIN's inbox we forward it to WF-BATCH so that when the RBBP_OFFLINE_EVAL(with user WF-BATCH) runs, it can process the work items.
Now suddenly WF-BATCH has stopped processing. As a workaround I have set the job with some other dialog user and it is working fine now.
Nothing has been changed at WF-BATCH. I was wondering why did it stop suddenly. Any idea???
Thanks
Dhana
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