Hi Experts,
We are using offline approval for SCs.
All set ups are done as below -
Inbound mails can be seen in transaction SOIN but work items are not getting processed.
Earlier it was working fine and suddenly it stopped. When I changed the WF-BATCH to some other dialog user with exactly same roles it worked fine for few days and then again stopped.
If we check the spool of the batch job RBBP_OFFLINE_EVAL it says 'No Work item exist' but there are mails in SOIN.
We are using SRM 4.0.
Please let me know if i have missed something?
Thanks
Dhananjay