Skip to Content
avatar image
Former Member

Could not connect DBM due to: Could not start DBM server. -24867,ERR_SHMRESLOCK

Hello,

in our prod system with MaxDB 7.8.01.16 it's impossible to logon with database studio or dbmcli.

We always get the following error:

Could not connect DBM due to: Could not start DBM server.

-24867,ERR_SHMRESLOCK: Resource 'ParamAccess' was locked during the last 600 seconds (in the end by process 17760282)

We have no errors from any user and so we let the system online.

What could be the reason for this error.
We can not found anything in the log's.

SAP xsearch, scn & google give no answers, too.

any suggestion?

kind regards
Chris

Add comment
10|10000 characters needed characters exceeded

  • Follow
  • Get RSS Feed

2 Answers

  • Nov 16, 2012 at 03:26 PM

    Hi,

    can you find out what process name that pid locking the file belongs to?

    In general, please schedule an upgrade to MaxDB 7.8.02.

    7.8.01 is really old and known to have some bugs in the dbmserver shred memory handling.

    Thorsten

    Add comment
    10|10000 characters needed characters exceeded

    • Hi Christian,

      sdb 17760282 1 0 Nov 11 - 5:44 /sapdb/KWP/db/pgm/dbmsrv -P 0000000a0000000d0000000e00000011

      If you look at the timestamp of above process it is running since Nov 11. Haven't you restarted your database instance since Nov 11 ?

      If the answer is YES, you may blindly kill this process as it zombie and will not harm your running instance.

      Regards,

      Deepak Kori

  • avatar image
    Former Member
    Jan 24, 2013 at 06:34 PM

    Hi Christian, I have exactly the same issue ... My solution is to kill the process too and I would like to know if you had followed the recommendation of Zielke and validate at the same time if you had solved your issue by killing the process ?

    best Regards

    Add comment
    10|10000 characters needed characters exceeded