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Former Member
Nov 15, 2012 at 03:14 PM

Issue in payment refund to customer


Hi ,

User is facing issue in payment refund for customers using transaction F110.User marked payment term as 001 and payment method as B in customer line item and update the bank details in customer master .I check the transaction FD08 with customer details marked as confirmed.But still unable to process the

payment refund.

As per my investigation i found payment block 'A' is applied on customer line items but i am not sure because of this payment is not getting released.

This is very urgent.Your help would be rewarded.