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author's profile photo Former Member
Former Member

Email notification not triggered when PO was rejected

Hello Experts,

Issue: When a PO is rejected ,system is not triggering E-mail notification to the SC creator. Instead SC creator gets notified in work overview in SRM Portal. checked in SOST to see if the system tried to send email notifications at the time of PO rejection. no traces found. when the SC creator accepts the decision in work overview system is then triggering Email notification to the SC creator saying PO was rejected.

Please guide me to resolve the issue.

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  • author's profile photo Former Member
    Former Member
    Posted on Nov 15, 2012 at 06:30 PM

    Hello Krishna,


    Can you provide further details which version of SRM are you using? Which Workflow you have activated etc?

    Thank you

    Ritesh

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