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Former Member
Nov 15, 2012 at 11:13 AM

Text in User Decision Text Step of Workflow


Dear All,

I am facing an issue in User Decision Step of a Workflow. For a User Decision Task, sometimes the Work Item Text is received by the User as User Decision Task description(Service Sheet decision task). But my Task in Workflow has: Release Service Entry sheet &

This text I have maintained in Step Name of Control Tab and Title of Decision Tab in the User Decision Step. But, somtimes the work item text is being sent as

Release Service Entry sheet 10000003456 and sometimes as Service Sheet decision task

I have some reports which are running based on the text of the work item.

This is happening in only Production System. In Dev and Quality systems, the Work item text is sent as Release Service Entry sheet 10000003456

Please check the screenshot attached for the Table SWWWIHEAD which shows the different work item texts for the same task in WI_TEXT field.

So, Can you please guide me to resolve the above issue.


Rama Devi.


SES Issue.JPG (111.7 kB)