Can you help me on this. We have a background job running every 30mins that updates the worklist of our AR specialist, unfortunately, our system hanged last Nov 13 and it affects our background job. The job "Worklist_1" was cancelled. I checked the job log and it says "Segment CLS0000001 is blocked for run 13083", When I checked the status, it was "STOPPED" already. I was trying to delete the Run ID 13083 but message says "Run 000000013083 is still active; release is not possible". I was not able to delete the blocked ID.
Can you suggest what other way can i delete the blocked segment that prevent our job run successfully? Please help as our Analyst worklist are not updated.
Appreciate your immediate feedback.
Thank you in advance.