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author's profile photo Former Member
Former Member

Segment xxxx is blocked for run xxxx - UDM_GEN_WORKLIST

Hi Guru,

Can you help me on this. We have a background job running every 30mins that updates the worklist of our AR specialist, unfortunately, our system hanged last Nov 13 and it affects our background job. The job "Worklist_1" was cancelled. I checked the job log and it says "Segment CLS0000001 is blocked for run 13083", When I checked the status, it was "STOPPED" already. I was trying to delete the Run ID 13083 but message says "Run 000000013083 is still active; release is not possible". I was not able to delete the blocked ID.

Can you suggest what other way can i delete the blocked segment that prevent our job run successfully? Please help as our Analyst worklist are not updated.

Appreciate your immediate feedback.

Thank you in advance.

Julie Ann

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  • author's profile photo Former Member
    Former Member
    Posted on Nov 16, 2012 at 03:15 PM

    Have you got the authorisation rights to update the job?

    You need to cancel the job, I have done this before - it is pretty simple.

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    • Former Member

      Hi Mark,

      I run SU53 to check if my user has missing authorization but the result says "the last authorization check was successful".

      I already encountered this scenario before and I was able to delete the job via UDM_PRMON or Monitor Parallel Run, by highlighting the Run ID that caused the segment blocking, click on "STOP" and "DELETE" and it was successful. The succeeding jobs run successfully. I was wondering why I can't do it anymore even if I do the same thing.

      Would you know if I have missed any steps? Please help as our worklist is not updated.

      Thanks,

      Juls

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