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Former Member
Nov 15, 2012 at 12:15 AM

GRC 10 : Error in the Work Inbox "Error while processing your query"

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Hello everybody,


In GRC10 (SP9) I have an issue with Access Request Management module about the work Inbox.


The work Inbox generates the following message “Error while processing your query” when the approver checks his work Inbox.


The approver doesn’t receive notifications in his work Inbox and can’t approve or reject a request.


In my test scenario in the step Maintain Agents, the approver has been defined as the agent of his stage.`


How can the approver receive notifications in his Work Inbox?

You find attached a screen shot of the error.


Thank you for your help

Sabrina

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