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Former Member
Nov 14, 2012 at 10:19 AM

Web Intelligence Desktop client does not start in Tier-3 Mode

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Hello,

im trying to configurate my BO Server in order to use the Webi Rich Client Desktop in Tier-3 Mode. To start the program I just go to the launchpad, set the settings for opening up a report to Desktoptop instead of Rich Client Application. Then i try to open a report on the launchpad. I just get a *.zabo_wi file which i then try to open. But when I do that the desktop client launches and brings up the following error msg

Do I need special ports opened in order to get the tier-3 mode working?!

The BO Server runs on a Windows 2008 R2 64bit edition. The BO Server itself is running Version 4.0 of BO with SP 4 and Patch 5. I also tried to launch the tool from the Server but the error msg didn't change.

Thanks for any response!

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Error.png (46.3 kB)