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Former Member
Nov 13, 2012 at 01:18 PM

Forward scheduling should return confirmation date within customer calendar

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Hello specialists,

We deliver to certain customers only on certain days (for example - every second Tuesday). We want that the confirmation date in sales order is always determined only on these certain days (on second Tuesdays).

I have tried with customer calendar in customer master (unloading point) and with visit plans within direct store delivery (DSD), but result is not what we need:

- both (customer calendar or visit plans) work perfect with backward scheduling

- if forward scheduling runs (because of unsufficient stock), then the first possible day according to availability situation is determined as confirmation date in both cases. The problem is, that this date does not lie within customer calendar (or visit plan). It seems that during forward scheduling customer calendars and visit plans are not checked.

How did you solve this on your projects?

Josie