Problem formatting Crystal Report

[Former Member]

I have a Crystal Report that when it is displayed some of the text on the field is overlapping the data fields.  I can't figure out what is causing this problem. Here is a screen shot what the report looks like when displayed:

In this screen shot, the text box, Auto Policy Number:, is overwriting the date field from the database.  Also, the dates for the Coverage Period are not appearing where put on the report UNDERWRITING COMPANY is not lined up with Underwriting company: text box.

Here is the screen shot of the report layout so you can see that the report isn't being displayed as layed out:

Also, if I put a line separating paragraphs, the report will display an extra line.  So for example, to get the report to show the following:

Thank you for choosing                  as your auto insurance provider.

This will confirm the following information concerning the automobile insurance policy of

I had to put the paragraphs in the text box without the extra line (like this):

Thank you for choosing                  as your auto insurance provider.

This will confirm the following information concerning the automobile insurance policy of

I used Crystal Reports for VS 2010, version 13.0.2000.0.  Can anyone help me with these formatting problems?

[Former Member · Accepted solution]

New information

Problem appears to be with the Crystal Report Viewer.  If I export the Report to PDF programmatically, the PDF displays fine without the overlapping fields and I get WYSIWYG on the report design.

Here is the Crystal Report Viewer tag:

   <CR:CrystalReportViewer ID="CrystalReportViewer1" runat="server"
            EnableParameterPrompt="False" ToolPanelView="None"
            DisplayStatusbar="False" EnableDrillDown="False" HasCrystalLogo="False"
            HasDrilldownTabs="False" HasDrillUpButton="False" HasSearchButton="False"
            HasToggleGroupTreeButton="False" HasToggleParameterPanelButton="False"
            ShowAllPageIds="True" AutoDataBind="True"
            EnableDatabaseLogonPrompt="False"
            HasExportButton="False" HasPrintButton="False" Height="500px"
            Width="880px" BestFitPage="False" />

[former_member183750 · Accepted solution]

This is a known issue with CRVS2010 Service Pack 4 - well documented in these forums and KBs . If you are using SP4, you will have to roll back to SP 3:

http://scn.sap.com/docs/DOC-7824

- Ludek

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[Former Member · Accepted solution]

In checking out the posts it seems like I need to rollback to SP1.  I found the link for SP1 for VS 2010 but couldn't find anything for the RunTime that needs to be installed on the server.  Do you know where I can find that link?

[former_member183750 · Accepted solution]

All SP links are documented in the doc I referenced in my previous post. Please have a look there. BTW.; you do not need to roll back to SP 1. SP 3 will be fine.

- Ludek

[Former Member · Accepted solution]

Ludek, Hi,

I saw another discussion in which you said that a fix would be available in SP5 and should be available in December 2012.  Is this still the case?

Can you tell me what SP4 consisted of - what would we lose by going back to SP3?

Thanks,

[former_member183750 · Accepted solution]

Hello Ian

First the good stuff.

SP4 and SP3 downloads are here:

http://scn.sap.com/docs/DOC-7824

SP4 has an overprinting issue in the web viewer, so don't use SP4 if you will be using web apps, stay with SP3. Details of fixes in SP3 and SP4 are here:

Crystal Reports for Visual Studio 2010 - Service Pack 3 - Fixed Issues

Crystal Reports for Visual Studio 2010 - Service Pack 4 - Fixed Issues

Now, the bad stuff.

SP5 has been delayed to Q1 2013. Program Management is working on getting SP5 to work on both VS2010 and VS2012 and thus the delay. I know they are working hard on getting out there in January, but no guarantees...

- Ludek