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Former Member

Serial Number Length => 36?

A prospect of mine has a requirement for a 36 position Serial Number. Can ByD accomodate that OOtB or...?

How would this detail be found in ByD Doc?

Thanks..

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  • Posted on Nov 10, 2012 at 05:09 AM

    Do you need to handle a 36 lenght text?, that's your issue?.

    Cause there's an element called TextCollection that allows you to save big amounts of text

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    • Former Member

      Melvin is correct, however, I'm sure you're referring to the data migration template for Fixed Assets. There, you are definitely limited. If you need a long serial number that badly, you could easily update the item post-migration, which I have documented here, and I or Melvin (or anyone else) could do for you.

  • author's profile photo Former Member
    Former Member
    Posted on Nov 12, 2012 at 05:33 PM

    Hi there. I'm not referring to data migration templates nor fixed assets. I'm referring to a Make to Order scenario. Prospect builds unique products requiring a (rather long) serial number. Perhaps for Service Entitlement (Warranty).

    In Service Entitlements --> New Registered Product the Registered Product ID: has a max length of 25 (OoTB).

    Questions is: Can this default field length be changed for an implementation?

    Perhaps not. I guess we can use TextCollection but it would be cleaner to change a field length.

    D'

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    • Former Member

      Definitely cannot be changed.

      Two options:

      • Key User adaptation with a Text field (don't know the length of that data type)
      • Extend Business Object via SDK. Add field to UI (if possible, usually not)

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