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Serial Number Length => 36?

Former Member
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A prospect of mine has a requirement for a 36 position Serial Number. Can ByD accomodate that OOtB or...?

How would this detail be found in ByD Doc?

Thanks..

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Answers (2)

Answers (2)

Former Member
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Hi there. I'm not referring to data migration templates nor fixed assets. I'm referring to a Make to Order scenario. Prospect builds unique products requiring a (rather long) serial number. Perhaps for Service Entitlement (Warranty).

In Service Entitlements --> New Registered Product the Registered Product ID: has a max length of 25 (OoTB).

Questions is: Can this default field length be changed for an implementation?

Perhaps not. I guess we can use TextCollection but it would be cleaner to change a field length.

D'

Former Member
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Definitely cannot be changed.

Two options:

  • Key User adaptation with a Text field (don't know the length of that data type)
  • Extend Business Object via SDK. Add field to UI (if possible, usually not)
former_member197479
Active Participant
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Do you need to handle a 36 lenght text?, that's your issue?.

Cause there's an element called TextCollection that allows you to save big amounts of text

Former Member
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Melvin is correct, however, I'm sure you're referring to the data migration template for Fixed Assets. There, you are definitely limited. If you need a long serial number that badly, you could easily update the item post-migration, which I have documented here, and I or Melvin (or anyone else) could do for you.