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Error LoadTreeView: 3001 and cannot create new users

Reactivated BOBJ Planning Version 10.83; it appears that version 10.83 of Planning, has reached end-of-maintenance at 12/31/2010. There is a current version 11.60 which will be supported until 12/31/2013 but no capacity to upgrade.

Error 1 : Pop error message

Excel reports the following error in LoadTreeView: 3001 - Arguments are of the wrong type, are out of acceptable range, or are in conflict with one another.

Error2:

Trying to create new user IDs, In order to create new user IDs, I need to login as “Administrator” – as far as I know, no other IDs have the authority to create user IDs except “Administrator”.

However, in the recent case even the “Administrator” ID was not working due to the error message Error 1. Therefore, I’m unable to create more user IDs via select Plan, Setup, Security and click the Add User icon, fill in the details. And from Add/Edit Group users for a simple Excel interface where I can copy/paste.

Tried to disable the treeview for all users experiencing the error. This is done from the Plan menu, Setup option, uncheck “Show Tree”. Also, if the treeview is disabled this setting is stored in one of the Planning database tables. The table is called MyFavs.

Tried to test another workaround to downgrade 3rd party supporting software like Excel, .Net and etc but still could not create new users.

Please help. The only way out is to create new users to continue with this old product.

TQVM.

Regards,

ZA.

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  • Posted on Nov 20, 2012 at 06:18 PM

    You may want to consult the Forum Finder for the New SCN and see if there is another space you can ask this question. I really have no a clue as to where else to post this...

    - Ludek

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