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select data source problems

As of recent for some reason when i click the refresh button and then click "prompt for new parameter values" and select a new data point to pull from the data base. I get a pop up window that says "select data source" but i am already logged onto the server and connected to the data base. But i click on the data source and type in password anyway and nothing happens. The "select data source" window just pops back up again.

same thing happens even when i select "use current parameter values"

I use to never have a problem with doing this now all of a sudden.

Why is this happening i cant pull any other data points from the data base!!

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  • Posted on Nov 08, 2012 at 12:21 PM

    Hi James,

    Could you go to the Database tab > Select Log ON or Off Server.

    If you're connected to the Database, you'll see a Log Off button, otherwise, click on the Log On button and see if that helps.

    - Abhilash

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    • Yeah - as "tech support" an answer that sounds, that would be my suspicion. And this:

      At first i never got this error now all of a sudden which makes it strange to me

      confirms my suspicion even more. E.g.; something changed and most certainly, there is no switch in Crystal Reports that would say; "After x days, start throwing errors" 😊 (not trying to be bad here...).

      Best you could try to do as far a CR is concerned is a repair of the CR install. Perhaps something got corrupted with CR. It is worth doing - but I'm dubious.

      And then perhaps some maintenance on the db may be an option. E.g.; reindexing, etc. Just throwing out ideas...

      - Ludek

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