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Customer moves to new company code

Hi SAP Gurus,

Really need you help here.

We have to move all our customer in company code X to company code Y. The new company code Y is linked to the old sales organisation. So now company code X is not linked to any sales organisation.

If i create a new customer in company code Y, ordre, delivery and billing looks ok.

But If I create a customer in Y which is also created in the old company code Y, the update is terminated when I try and make goods issue, and I can see this is SM21:

The transaction has been terminated. This may be caused by a
termination message from the application (MESSAGE Axxx) or by an
error detected by the SAP System due to which it makes no sense to
proceed with the transaction. The actual reason for the termination
is indicated by the T100 message and the parameters.

Additional documentation for message OL 818

Exception '&' is not defined for method '&' object type '&'

No documentation exists for message OL818

I have tried to delete old ordres, make sure the customer balance is zero, blocked the customer in the old company code. But nothing seems to work.

Can anyone tell me what I am missing.

Thanks and best regards

Pernille

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3 Answers

  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Nov 12, 2012 at 02:07 AM

    Hi Pernille ,

    Is it happening just with one customer or with all the customers which are there in both company code x and y.

    Regards

    Vinu

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    • Former Member Pernille Grundtvig Holst

      Hi Pernille,

      Thanks for your clarification. I think it is the same thing if we assign the Old S.Org to New Company code in TVKO and create customers in XD01. Anyways its good that you have tried an alternate way, from an FI T.Code.

      1. But in certain places SD Consutant will not have authorisations to FI T.Codes, where this process might be an issue (as I have faced in most of my exposures).

      2.Secondly, ONLY IF everything remains same per say the determination theories dependent upon Cutomer Master then only we can make use of this route.

      Anyways thanks again for prompt replies and doubt clarifications.

      Regards,

      Deb

  • Posted on Nov 07, 2012 at 01:31 PM

    But If I create a customer in Y which is also created in the old company code Y

    Sorry not clear in your above statement. Hope this was a typographical error and if I am correct, you were trying to create a customer master in company code Y the sales area of which was already there in company code X. If this is what your issue is, then first try to create a new sales organisation and assign it to this new company code.

    The new company code Y is linked to the old sales organisation

    Yes system will give issue what you are facing if you have not unassigned this. Remove this assignment and as said above, both the sales area and company code should be new; only then, system will allow to create.

    G. Lakshmipathi

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    • What I meant was:

      But If I create a customer in Y which is also created in the old company code X.

      We have done this movement before from one company to another, using the same sales org and customer numbers. But that was in the good old 4.6C days. I do not know if it is possible in ERP 6.0.

      Creating a new sales organisation is not an option.

  • Posted on Nov 07, 2012 at 01:40 PM

    The actual reason for the termination is indicated by the T100 message and the parameters.

    Did you check this message in the message table for reason? Are you working in IS package?

    Regards,

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