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author's profile photo Former Member
Former Member

BRF--Email notification to the requester after Shopping cart is fully approved or after rejection of Shopping cart is not going.

Hello Experts,

We are into SRM 7.0 and use Process controlled workflow. When Shopping cart is created an email is sent to the requester. After SC is approved or it is rejected then also an email/notification is sent to the requester. This is not happening in our case. Do I have to customize any badi for this like bbp_alerting ? Do I have to implement any note ? Is it workflow realted issue ?

Please advise. Share your idea/experience.

Best regards. Abhijit.

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  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Nov 07, 2012 at 10:46 PM

    Hi Abhijit,

    You need to configure this.

    Please take this wiki as reference:

    http://wiki.sdn.sap.com/wiki/x/CgaYDw

    Cheers,

    Melina

    PS.: If this helps you , please assign the concerning SDN points 😉

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    • Former Member Former Member

      Hi Abhijit,

      It is something that you always can configure.

      In ac is just do it at Define Recipient of Notifications. In PC, in addition, you need to configure the events

      alerts too:

      APPROVAL_PROCESS_DOC_APPROVED
      APPROVAL_PROCESS_DOC_REJECTED

      Cheers,

      Melina

  • author's profile photo Former Member
    Former Member
    Posted on Nov 08, 2012 at 07:56 AM

    Hi Abhijit,

    It is available in customizing

    SPRO-->SRM-->SRM Server-->Cross Application Basic Settings-->Bus Workflow-->Process Cont Workflow-->Bus Process Config-->Defne Recipient of Notifications

    Pls award if it is helpful😊

    Regards

    Trinath

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