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Former Member
Nov 06, 2012 at 05:36 PM

Why am I getting a "CheckForCrystalReportsRuntime" Error?

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Hi. I have an old ASP.net program written in C# in Visual Studios 2005. I had to add a server-side crystal report to the project. Our intent is to print a report to a printer installed on the server.

Within the installation project, I added merge module CrystalReportsRedist2005_x86.msm. I then recompiled my entire solution.

My website host OS is MS 2008 R2 and the host is a 64-bit version. I installed my website, then tried to test my report. The exact error I get is:

"Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly."

Is this because I installed a Crystal Reports runtime 32-bit on a 64-bit server? Do I need to do some custom action in the installer project?

Thanks in advance for any help!