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Former Member
Nov 06, 2012 at 04:12 PM

Error in ESS - assistance needed

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I have an employee who is receiving an error when trying to do Open Enrollment in ESS. The error is

No infotype 0008 record for pers.no. XXXXXX in period 20130101 - 99991231


I have reviewed Infotype 0008 and don't see any discrepancies. What would cause this and how do I fix it? He gets the error in the Benefits section of ESS but no other place.

Additional details are below:

com.sap.pcuigp.xssfpm.java.FPMRuntimeException: No infotype 0008 record for pers.no. 10083830 in period 20130101 - 99991231

at com.sap.pcuigp.xssfpm.java.MessageManager.raiseException(MessageManager.java:112)

at com.sap.xss.hr.ben.FcBenefits.reportRFCError(FcBenefits.java:1379)

at com.sap.xss.hr.ben.FcBenefits.reportRFCError(FcBenefits.java:1345)

at com.sap.xss.hr.ben.FcBenefits.callRFCInitSelection(FcBenefits.java:761)

at com.sap.xss.hr.ben.FcBenefits.readPlanSelection(FcBenefits.java:396)

at com.sap.xss.hr.ben.wdp.InternalFcBenefits.readPlanSelection(InternalFcBenefits.java:3477)

at com.sap.xss.hr.ben.FcBenefitsInterface.readPlanSelection(FcBenefitsInterface.java:230)

at com.sap.xss.hr.ben.wdp.InternalFcBenefitsInterface.readPlanSelection(InternalFcBenefitsInterface.java:1050)

at com.sap.xss.hr.ben.wdp.InternalFcBenefitsInterface$External.readPlanSelection(InternalFcBenefitsInterface.java:1246)

at com.sap.xss.hr.ben.planselection.VcBenefitsPlanSelection.onBeforeOutput(VcBenefitsPlanSelection.java:342)

at com.sap.xss.hr.ben.planselection.wdp.InternalVcBenefitsPlanSelection.onBeforeOutput(InternalVcBenefitsPlanSelection.java:417)

at com.sap.xss.hr.ben.planselection.VcBenefitsPlanSelectionInterface.onBeforeOutput(VcBenefitsPlanSelectionInterface.java:138)

at com.sap.xss.hr.ben.planselection.wdp.InternalVcBenefitsPlanSelectionInterface.onBeforeOutput(InternalVcBenefitsPlanSelectionInterface.java:136)

at com.sap.xss.hr.ben.planselection.wdp.InternalVcBenefitsPlanSelectionInterface$External.onBeforeOutput(InternalVcBenefitsPlanSelectionInterface.java:212)

at com.sap.pcuigp.xssfpm.wd.FPMComponent.callOnBeforeOutput(FPMComponent.java:603)

at com.sap.pcuigp.xssfpm.wd.FPMComponent.doProcessEvent(FPMComponent.java:569)

at com.sap.pcuigp.xssfpm.wd.FPMComponent.doEventLoop(FPMComponent.java:438)

at com.sap.pcuigp.xssfpm.wd.FPMComponent.wdDoInit(FPMComponent.java:196)

at com.sap.pcuigp.xssfpm.wd.wdp.InternalFPMComponent.wdDoInit(InternalFPMComponent.java:110)

at com.sap.tc.webdynpro.progmodel.generation.DelegatingComponent.doInit(DelegatingComponent.java:108)

at com.sap.tc.webdynpro.progmodel.controller.Controller.initController(Controller.java:215)

at com.sap.tc.webdynpro.progmodel.controller.Controller.init(Controller.java:200)

at com.sap.tc.webdynpro.clientserver.cal.ClientComponent.init(ClientComponent.java:430)

at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.init(ClientApplication.java:362)

at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.initApplication(ApplicationSession.java:783)

at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doProcessing(ApplicationSession.java:303)

at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessingPortal(ClientSession.java:761)

at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessing(ClientSession.java:696)

at com.sap.tc.webdynpro.clientserver.session.ClientSession.doProcessing(ClientSession.java:253)

at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:185)

at com.sap.tc.webdynpro.clientserver.session.core.ApplicationHandle.doProcessing(ApplicationHandle.java:73)

at com.sap.tc.webdynpro.portal.pb.impl.AbstractApplicationProxy.sendDataAndProcessActionInternal(AbstractApplicationProxy.java:864)

at com.sap.tc.webdynpro.portal.pb.impl.AbstractApplicationProxy.create(AbstractApplicationProxy.java:220)

at com.sap.portal.pb.PageBuilder.updateApplications(PageBuilder.java:1362)

at com.sap.portal.pb.PageBuilder.createPage(PageBuilder.java:355)

at com.sap.portal.pb.PageBuilder.init(PageBuilder.java:549)

at com.sap.portal.pb.PageBuilder.wdDoRefresh(PageBuilder.java:595)

at com.sap.portal.pb.PageBuilder$1.doPhase(PageBuilder.java:868)

at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.processPhaseListener(WindowPhaseModel.java:755)

at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.doPortalDispatch(WindowPhaseModel.java:717)

at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.processRequest(WindowPhaseModel.java:136)

at com.sap.tc.webdynpro.clientserver.window.WebDynproWindow.processRequest(WebDynproWindow.java:335)

at com.sap.tc.webdynpro.clientserver.cal.AbstractClient.executeTasks(AbstractClient.java:143)

at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doProcessing(ApplicationSession.java:333)

at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessing(ClientSession.java:712)

at com.sap.tc.webdynpro.clientserver.session.ClientSession.doProcessing(ClientSession.java:253)

at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:185)

at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doContent(DispatcherServlet.java:62)

at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doPost(DispatcherServlet.java:53)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1060)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(AccessController.java:219)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)