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Former Member
Nov 06, 2012 at 02:53 AM

Capture Service Technician Working Time

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Hello Experts,

In SAP CRM Service, how the working hours of service technician are captured. If a service technician visits customer place for servicing a product/machine, how this working time(time spent at customers site) is captured and confirmed in service confirmation document.

Awaiting for your valuable suggestions.

Thanks & Regards,

A.Lakshith Rao