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Former Member
Nov 05, 2012 at 01:43 PM

Autowrite-off in dispute cases

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Hi all,

We have some dispute cases containing an invoice that has postings to 2 different profit centres. These can not be written off using UDM_Autowriteoff. Any invoices with one profit centre post ok. Would it be possible to set rules so that write offs are apportioned to two/several different profit centres based on the profit centres posted to in the original invoices? We use document splitting so this may be causing the problem. The error message is as follows:

Function module /1BCDWB/SF00000017 of smart form delivered an error

No archive information found for object type BUS2022001 and document type FIN_DM

Business AddIn FIN_DM_BCS Was Not Called

Another issue we're having is credits can't be written off. Eg a customer slightly over pays a disputed invoice leaving a small credit balance.

Kind regards

Dave