Hi,
I just finished configuring an action to send a reminder mail to the person responsible. It all works fine. Except for one problem. The first time the action is executed, the mail is sent, but no unprocessed action is created for the mail to be sent again. The Action Merging in my action definition is "Max. 1 Unprocessed Action for each Definition". I am using the program RSPPFPROCESS to process these actions. So once, the action is executed, th unprocessed action should be created so that the action can be executed the next time the condition is met. The unprocessed action gets created only If I go to the actions tab. It does not get created automatically after the first action is executed. Is this a bug or is it the standard behaviour? Is there some way I can get the unprocessed action to be get generated other than going to the actions tab?
Regards,
Neena.