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Former Member
Nov 05, 2012 at 07:46 AM

SAP Extended Notifications? SWNCONFIG customizing

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Hi Experts,

I am a CRM WebUI consultant and new to Workflows and the SWNCONFIG for enabling extended notifications.

Through the documents, i have configured the SWNCONFIG with new category, subscription, schedules etc.. I need some help on the below:

1. Coming to the filter settings:

Is there a way to include the whole workflow (which can have multiple tasks) instead of creating entry for each task parameter?

If it is the parameter 'WORKFLOW STEP' in filter settings, what is the value that goes in? is it the workflow ID??

While testing, i have intitiated a workflow task through SWUI and incuded TASK parameter 'TS00008267' in the filter. It worked. The notification was picked up and email sent. But when i include the corresponding workflow ID 'WS77000052' it is not working.

While debugging the report 'SWN_SELSEN' the task filter is empty in the method CL_SWN_SCENARIO_WORKFLOW->GET_WI_ALL_NEW.

2. What is the significance of Interval Minutes in Schedule settings??

When i run the report SWN_SELSEN (with TASK filter as mentioned above), some times it picks the notifications and sometimes it doesn't !.

Eg: i create Workitems through SWUI, i get the workflow tasks.

Then i run the report SWN_SELSEN and it works.

Immediately, i create few more tasks and run the report, i get no output. Everything in the output is as :

'00000' notifications selected

'00000' notifications created

00000' notifications saved etc..

Am i missing any setting?? here? ( I ran the report with check box 'No time Check During Send' both the ways' checked & unchecked' )

Much appreciate your response.

Thanks,

Chaitanya.