Hello, please give me your input regarding the next topic.
I created a credit memo for price correction through the following procedure:
1- Original sales document in VA01 (document type: OR)
2- Shipping document (VL01N)
3- Original billing document based on shipping document (VF01)
4- Created a new sales document (document type: RK) that referenced to original billing document (VA01)
5- Changed in the sales document RK the second line and re-determined the new price, the document automatically calculated the difference between the first line (representing original sales document) vs. the second line (representing the changes made in the sales document). This difference in the amounts is the one that will be credited to the customer.
6- Created the credit memo (VF01) (one item shows as positive and the other one as negative, which is correct and the difference is what will be credited)
Is this the correct procedure? or should I be using the credit memo without reference to the billing document and through the sales document type CR?
If I use the document type CR I can't create it with reference to a billing document because the amounts are not posted as difference between the original document, I might need to use some conditions??
Should I use the CR document as a document without reference and create a generic material with description as "credit memo" and use it when needed?
I need to sort this out for electronic billing. The template of electronic billing by law does not permit negative signs, so with document RK I cannot show the differences between the items created.
What is your suggestion for doing the credit memo in this case?
Thank you for your help!!!