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Former Member
Nov 01, 2012 at 03:39 PM

edit service confirmation in Final confirmation status

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Hi All,

Is there a way to edit a service confirmation which is in Final confirmation status.

Requirement is that the user should be able to do a billing cancellation on the service confirmation which is in the Final confirmation status.Edit is enabled but when i click on edit i am getting error message that"Document is confirmed as completed and cannot be changed".

I can make changes form GUI.But i want the help to fix it on WEBUI/IC screens

Any input will be appreciated.

Thanks.