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author's profile photo Former Member
Former Member

edit service confirmation in Final confirmation status

Hi All,

Is there a way to edit a service confirmation which is in Final confirmation status.

Requirement is that the user should be able to do a billing cancellation on the service confirmation which is in the Final confirmation status.Edit is enabled but when i click on edit i am getting error message that"Document is confirmed as completed and cannot be changed".

I can make changes form GUI.But i want the help to fix it on WEBUI/IC screens

Any input will be appreciated.

Thanks.

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  • author's profile photo Former Member
    Former Member
    Posted on Nov 06, 2012 at 05:21 AM

    Hello

    why you need to go to service confirmation for billing cancellation.

    You can straightway cancel the billing document from the billing document list.

    Regards

    Naresh

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