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Nov 01, 2012 at 05:52 AM

Rebated Reversals

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Dear All,

Let me explain you the scenario and the situation:

My customer has created 2 rebate agreements for the month of October. One is the correct one and other agreement was created by my mistake. Due to this all October month billing documents has 2 rebate conditions.

Now, user asked us to guide them on how to reverse the 2nd rebate agreement related condition type values which have already posted to accounts. The solution what i have given is, go to VBO2 and cancel the unwanted rebate agreement. This will create credit memo request and subsequently they can create credit memo in VF01 so that the rebate values which have posted to accounts will be reversed.

They did it and it reversed the original entries, but, now they are saying that the reverse happened but to the product brand code 9999 - NON-BRAND SPEC. Now, the user is saying, it should be reversed exactly to the original product brand which was posted to all billing documents.

Can anyone help us as we are in the month end and it has to be resolved by today.

Regards, Sai Krishna.