Hi gurus,
In sales and distribution, when a sales order is placed for a customer with more than one partner function (for example, a sold to contains 3 ship to´s), a popup is shown to choose which partner function to use in the sales order.
Question: How can I achieve the same in a service notification (Customer interaction center Module / Customer service in ECC), transaction IW51.
I have customised a partner scheme where AG- Sold to is mandatory => A customer is required when placing a service notification (OK).
But it is not possible to get a popup for partner function CP Contact persons.
Assistance will be highly appreciated!!