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Former Member
Oct 31, 2012 at 04:50 PM

BO4 WebI Rich client fails on big documents

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Hi,

we have a problem with webi rich client.

It cannot open several big documents: sometimes it closes without any BO errors (only windows error about wrong operation and closing); sometimes it hangs and just cann't open document. This situation is on all computers.

Another documents can be opened without any errors.

It is strange, that through the webi application on the web server we can open those documents.

Version of webi on server: 14.0.4 build 797

On local computers version was the same. Trying to solve this problem, we have upgraded it to the last patch (SP04 Patch 5), now it's version is 14.0.4 build 831, but nothing changed.

There is not any BO error so I don't know where to find the problem.

Any advice is welcome, thanks.