Hi Colleagues,
A previous development has a code in method DO_INIT_CONTEXT for view ICCMP_BTSHEAD/BTSHeader.
This development is only relevant for Object Type BT116_SRVTK (Service Tickets).
However the view is the same for Object Type BT126_INR (Interaction Record) which is producing an exception.
Does anyone knows how to check what Object Type is being called so I can avoid calling the code relevant for service tickets?
I could not identify it checking the context:
cl_crm_ui_data_context_srv=>get_instance( )
Thanks in advance.
Renato