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Former Member
Oct 30, 2012 at 03:51 PM

disabled item on "open" sales order

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I have this sales order and originally it has delivery order assigned to it and has undergone post goods issue. For a certain reason, we decided to reverse the PGI and the delivery order. After the reversal the sales order has this item which is grayed-out or somewhat disabled (pls see image below).

scenario 1 -- I tried to create a new delivery order and this item 30 was not included.

scenario 2 -- I tried deleting this item 30 and system wont allow me and the error was

"Item 000030 cannot be deleted because of subsequent document 9xxxxxxxxx"

But when you check the document flow of this sales order, this 9xxxxxxxxx is not

listed on the document flow and there is only one document listed, the sales order.

Question:

1. What causes this disabled item? How did this happen? Is this normal?

2. Why I cannot see that 9xxxxxxxxx document in the document flow?

3. How can I avoid this incident?

Attachments

sales_order.jpg (39.8 kB)