I'm working on setting up some new item category determination. I've configured the new item category and item usage and the item category determination. I've assigned my new item usage to a ship-to customer in the CMIR. However the new item category is not populating on my sales order. The new item category pulls in when I assign the item usage to sold-to number in the CMIR, but this is not acceptable. I need the item category to populate based on the item usage in the ship-to CMIR. Is there a configuration setting to make this work? A user exit?
Thank you!