I have created a workflow for PR release which is using rule with FM me_release_get responsible. i have done the coding in user exit. When i test the rule stand alone for a particular release code it shows me 2 user.
But when i run the workflow again it show me 2 agents, whereas actually the worktiem is going only to 1 user.
Note - in the wf log, i can see the sap inbox symbol exists only in front of one user not other. Please see attached screenshot
I have checked there are no exceptions in the task.
Please suggest possible reasons for the same.