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Former Member
Oct 29, 2012 at 08:02 PM

SAP BO Webi performance issue for different users


Hi ,

I have got an issue with a SAP BO 4.0 user A who is experiencing performance issues with Webi reports under her Windows AD login. When she opens a report it takes approx. 3-5mins before she can scroll up and down to view the report. Likewise it takes similar amount of time to view the refreshed report.

Another user B who has exactly the same rights and is part of the same AD group has no problems. The reports open up fairly quickly within a minute or so.

Got user B to login to user A's computer to test whether it was something to do with the computer. User B had no issues. It worked fine as normal.

When user A logged onto user B's computer she experienced the same problem as on her original machine. Therefore the issue with the machine is ruled out.

Could there be an issue with the users Windows profile?

The two users are on the same domain and also members of the same AD group.

We have SAP BO 4.0 SP2 patch 15 installed on our BO environment. Also we have SSO configured to get users to login automatically.

Does anyone have an clue on what could be the problem here? Your assistance will be appreciated. Thanks