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author's profile photo Former Member
Former Member

Publication of a CR report with dynamic recipients fails for multiple recipients

Hello,

currently we are facing an issue with Publication of reports.

Crystal Report for Enterprise

Source Document is a Crystal report with 5 prompt values (4 mandatory, 1 optional).

The prompt values and recipients of the Crystal report are delivered via an WebI-report (dynamic recipients).

If there aren't selected any values, the report runs with default values and successful delivers the report to all recipients.

If I filter only exactly one user and deliver prompt values via the WebI report, the report also runs successfully.

But the desired scenario is the following:

Deliver the Crystal report to all users (more than one) and deliver the prompt values and recipients via the WebI-File.

That means more than one user selected and delivering the prompt values (personalization) by the WebI-File returns always an error?

The error message says:

"Error while processing document XXX: Service Provider is not ready, please make sure the connection is open (CRS 300003)."

...

"...Scope batch job processing failed."

Does anyone have an idea what might be the issue?

BR

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  • author's profile photo Former Member
    Former Member
    Posted on Oct 30, 2012 at 04:51 PM

    No one any idea?

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