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Web intelligence slow - Windows 7 64bit

Hi all,

i recieved new computer with win 7 64bit and have a lot of trouble with web intelligence (Business objects 4.0, SP4).

It runs very very slow. I am using web browser - mozilla, latest version. On my old computer everything works fine, but it has win xp.

Both computers are using java version 1.6.0_29. Are there any issues with win 7 or the problem is somewhere in my computer?

Thanks for any help.

Best regards,

Martin Zluky

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2 Answers

  • Best Answer
    Oct 25, 2012 at 04:33 PM

    My computer is Windows 7 Enterprise 64 bit and I don't have this kind of issue. It runs pretty good and fast.

    Maybe, it is your patch level. What patch level are you on BO Client tools?

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    • hi all,

      thanks for your help. I reinstalled everything i could and it looks like Dereks and Ajay answers were really helpfull. Now I am using IE9 32bit with java 7 u9 and it runs good. Also tried java 1.6.0_35 and it works fine too.

      Thanky you.

      Best Regards,

      Martin Zluky 

  • Oct 25, 2012 at 04:32 PM

    Martin,

          The problem is related to Mozilla / FireFox / Chrome, try it with IE 8 or IE 9.   This is because Win7 is more tightly integrated with IE and other browsers do NOT very well.  Also the PAR for BI 4.0 does NOT support Mozilla.

    https://service.sap.com/sap/support/pam

    Good Luck,

    Ajay Gupta

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