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Crystal Reports XI crashes using IBM UniData ODBC Drivers

cr-user-gr
Discoverer
0 Kudos

I've been using Crystal Reports XI on a PC running Windows 7 for over a year with no issues. My usual work requires an ODBC connection to a UniData server. That has never been an issue until earlier this week. From one day to the next, I started getting the following error every time I tried to do anything with a connection to UniData:

Problem signature:

  Problem Event Name:          APPCRASH

  Application Name:          crw32.exe

  Application Version:          11.5.12.1838

  Application Timestamp:          4b16581e

  Fault Module Name:          udtodbc.dll

  Fault Module Version:          3.1.7.7232

  Fault Module Timestamp:          4726415d

  Exception Code:          c0000005

  Exception Offset:          00012f5c

  OS Version:          6.1.7601.2.1.0.256.48

  Locale ID:          1033

  Additional Information 1:          1fc1

  Additional Information 2:          1fc163a1c57ae45571bce37d539b233f

  Additional Information 3:          cc5f

  Additional Information 4:          cc5fb879edab709590d18cd6b09cdc4b

The error immediately points to udtodbc.dll, the UniData ODBC Drivers. I've tried uninstalling/reinstalling them several times with no luck with Crystal Reports. The thing is, I can make an ODBC connection outside of Crystal Reports. I am able to do so with Excel and with Visual Basic. It has to be Crystal Reports. I've searched and came across http://scn.sap.com/thread/3185770 and http://scn.sap.com/thread/1631062. They mentioning upgrading Crystal Reports XI to the latest Service Pack. Prior to the issue, I wasn't even on R2 and it worked fine with Windows 7. I am now on R2 SP6 (version 11.5.12.1838) but I am still having issues. The threads also mention disabling DEP for crw32.exe which I have done, but didn't help.

Everything works fine on a different workstation running R1. Anybody have any insight?

Thanks,

Gonzalo

Accepted Solutions (0)

Answers (1)

Answers (1)

former_member183750
Active Contributor
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Hello Gonzalo

I do not have an answer for you, but seeing as apparently nobody else does; maybe trying this with CR 2011 may be worth a shot? CR 2011 eval is available from here:

http://www.sap.com/solutions/sapbusinessobjects/sme/freetrials/index.epx

And no, this is not meant to be a sales job , just trying to help.

- Ludek

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