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Former Member
Oct 25, 2012 at 06:35 AM

Work Center Menu Bar Inc. Man.

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Hello everyone

I have a problem on customer side. I configured incident management and an employee has the standard SAP Role SAP_SUPPDESK_CREATE_COMP to create messages as a incident reporter. Problem:

When the employee uses SM_WORKCENTER there is the tab incident management but he is not able to create a message because the message button on the left handside is missing.

Has anybody had a similar problem? Where can I control the menu buttons on the left handside in the workcenter? I want to have in incident management message, queries....

Thank you for your help

Miriam