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HDBC 10005 Error on 1.0.6 Update

former_member186155
Participant
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1.0.5 was installed and working flawlessly.  1.0.6 throws an error when trying to acquire from CSV, Free Hand SQL, or Universe;

An Error Occured:

Data Source creation failed / The engine failed to start before timeout.  Restart the application. (HDB 10005)

No hits when searching the usual suspects.  Anybody encountered this before?

Thanks.

Accepted Solutions (1)

Accepted Solutions (1)

Henry_Banks
Product and Topic Expert
Product and Topic Expert
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Hi,

This is unexpected - I suspect an installation problem.

I've been using SP06 in anger for a few days now, and didn't hit this error.
However, I did experience something similar when applying an upgrade build previously.

Do any of your colleagues experience the same?

I'm under the impression your local sybase Iq db instance isn't healthy. Can you see the "IQsrv15" process running  in the Task Manager when trying to aquire data ?

Would you be able to try fully uninstalling your build and re-installing from scratch? 

Regards,
H

former_member186155
Participant
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Hey Henry,

So I did observe this the first time around, reinstalled 1.0.5 for a few days and ran fine with it.  I tried to install 1.0.6 again last night and same issue that prompted this post.

As a matter of fact, I do not see IQsrv15 running at any point during the attempt to acquire data. 

Interestingly, I just tried a new workflow that did work, however.  I uninstalled the version I got from SAP TechEd on the thumb drive, pulled it down from the web site, and ran the update again and it worked.

I can't imagine how the 1.0.5 builds would have been any different.

Answers (4)

Answers (4)

Former Member
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I also got "The engine failed to start before timeout.  Restart the application. (HDB 10005)".  Using SAP Lumira version 1.14, build 870.  Fixed it by removing spaces and an apostrophe by renaming my Windows Account Name in the path.  I suspect that the iqsrv15 is sensitive to them.  It required the steps in this link How to rename a default user directory after changing computer name?  , followed by reinstallation of Lumira.

former_member182293
Participant
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Hi Henry,

I read the note. But it doesn't have anything for solution I'm trying samples in VI.Again I'm not able to display any sample! It gives same error. I've uninstalled and reinstalled but nothing changed. There isn't any other sybaseiq installation that can blocking. so?

OS: Windows7, 32bit installation

Henry_Banks
Product and Topic Expert
Product and Topic Expert
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Hi,

How much memory (ram) do you have installed in total on your o/s ?   (4gb min, 8 recommended)

when the problem is happening, in the task manager > tab 'performance' > section 'physical memory' > How much is listed as 'Available' and 'Free' respectively?

Regards,
H

former_member182293
Participant
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Hi,

This is an applied and covered reason for HDB 10005 problem. I had another Sybase product installation in my system. I was thinking it's not related or could not block VI working. But I uninstalled it for testing then SAP VI started working   If you get this error checking task manager if iqsrv15.exe is running or not is starting point.

So, Could we say don't install any other sybase product with VI?

Henry_Banks
Product and Topic Expert
Product and Topic Expert
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Hi Yunus,

Can you say exactly what you uninstalled to make VI work?  That would really help .

Did you try re-installing this 'other' sybase component afterwards?  (i'm thinking maybe the install order might be relevant here.)

Regards,

H

former_member182293
Participant
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There was a SAP Unwired Platform installation. I'm not sure also if it was installed completely. But i know after uninstall it. SAP VI started working. Also I have Sybase Unwired mobile development environment in my system. It's working together.

former_member182293
Participant
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Hi,

I have installed 1.0.7 ,32 bit version as trial. I have same error message (HDB 10005) while loading excel file. If it's important i don't see any task IQsrv15.exe running in task manager.

Henry_Banks
Product and Topic Expert
Product and Topic Expert
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Hi,

in case you can't access the above note, i copy / paste the information here:

Cause

  • Can be an installation problem, or shortage of system resources. 
  • Happens when the sybase iq process (iqsrv15.exe) doesn't appear in the Task Manager.

  Resolution 

  1. Selecting a different dataset, or restarting the application (or operating system) usually resolves the error by freeing RAM (memory) allocation. 
  2. In certain situations, removing a conflicting SybaseIQ client middleware installation can unblock the application. 
  3. In some cases, an uninstall/reinstall of the software may be required. Please download the latest version from the marketplace or use the update function in the client. (File > preferences > auto-update)

Regards,

H

Former Member
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Hello, I also am receiving the same error with version 1.0.6 when connecting to Excel or CSV data source. I uninstalled, and installed again, but this did not fix the error. 

Thank you, Ron

Henry_Banks
Product and Topic Expert
Product and Topic Expert