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Former Member
Oct 22, 2012 at 08:11 PM

Define Profiles for ERP Sales Transactions

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Hi,

I'm trying to configure ERP Sales Order functions from the CRM WebClient UI (version 7.0)

The ERP backend system is ECC 5.0.

Issue Description:

In standard, we should have 2 default profiles for ERP Sales Orders: DEFAULT and SALESPRO. When we try to assign document type to ERP Profile a short dump occurs.

Steps for reconstruction:

1. CRM > Interaction Center WebClient > Business Transaction > ERP Sales Order > Define Profiles for ERP Sales Order

2. Select SALESPRO and double-click on Assign Document Types to ERP profiles in the left menu

3. Select New Entries and select SALESPRO for the ERP Sales Order Profile

4. Select a Document Type using the F4 search. Short dump occurs With the next information:

Category ABAP Programming Error

Runtime Errors CALL_FUNCTION_NOT_FOUND

ABAP Program SAPLSDSD

Application Component BC-DWB-DIC-F4

Runtime Error Long Text:

What happened?
The function module "SLS_LORD_GET_VALUES_AUART" is called,
but cannot be found in the library.

Error in the ABAP Application Program

The current ABAP program "SAPLSDSD" had to be terminated because it has
come across a statement that unfortunately cannot be executed.

Do you have any idea why this short dump occurs?

Thanks in advance

Maricarmen