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Former Member
Oct 20, 2012 at 12:45 AM

How do you find the new SAP Notes # using the old Crystal Reports KB #?


I'm trying to look up old Knowledge Base Articles c2000972, c2000973, c2004981, and c2008983 that I have found referenced in on-line searches. When I go to the SAP support site and try to do a search for these article numbers I'm informed that the articles don't exist.

I understand that when the Business Objects Knowledge Base was transferred to the SAP support site, all of the articles were given new numbers, but I don't see any kind of documentation that translates old numbers to new numbers.

(Trying to search by key words of what I believe these articles are about - namely widowed/orphaned group headers & footers - is no help either. The search yields no results).

Does anyone know the new KB article numbers? Or can anyone provide a copy of their contents?