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Former Member
Oct 19, 2012 at 01:47 PM

Email notification roleowner stage

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Dears friends,

I have problems with PMU module configurations :

.- I am configuring workflows for creating access request, my paths and stages are:

PATH ---> (Z_CREATE)

STAGE --->(001.MANAGER --> 002.ROLEOWNER -->003.SECURITY).

.- When we create a request we need a e-mail notification for each stages, a (NEWWORKITEM) for each stage.

For example:

START (NEW REQUEST) ---> E-MAIL(NEWWORKITEM) ---> MANAGER ---> MANAGER APPROVE ---> (THE PROBLEM IS HERE E-MAIL NEWWORKITEM) --->ROLEOWNER ---> ROLEOWNER APPROVE ---> E-MAIL (NEWWORKITEM) ---> SECUTIRY ---> SECURITY APPROVE ---> E-MAIL (NEWWORKITEM) --->USERS (END OF REQUEST).

OBS.

The newworkitem for the manager works correctly, where we have the real problem is when the manager approves a request, and the roleowner do not receive notifications.

Thanks and Please Help!

Best Regards.

Attachments

STAGES.JPG (28.9 kB)