SRM PO GR reversal amount mis-match

[Former Member]

Hi All,

We are on SRM 7.0 Extended classic scenario. We are trying to delete a line item from a PO. We cancelled/reversed the Invoices posted against it and then we reversed the GR.

But the amount that was reversed was less than the amount for which the original GR was posted. SO after cancelling all the GRs we are left with some amount balance due to which the system does not allow us to save any changes to the PO and gives error "Item can not be deleted, follow-on document exists"

All the postings are in USD and there is no currency change.

Please suggest how to cancel this balance amount.

Thanks,

Ii

[pratap_l]

Hi Iti,

Please use the MBST in the backend system to cancel all the GR's posted in the backend system .

BR// 420

[laurent_burtaire]

Hello

iti purohit wrote:
(...)
But the amount that was reversed was less than the amount for which the original GR was posted. SO after cancelling all the GRs we are left with some amount balance due to which the system does not allow us to save any changes to the PO and gives error "Item can not be deleted, follow-on document exists"
(...)

Don't understand what you did: you created Return deliveries for Confirmations or you cancelled Confirmations ?

If you cancelled confirmations, it is not possible to have mistmatch Confirmations and cancelled Confirmations.

On the contrary, if you created Return, this means the whole quantity was not returned. So you should be able to finalize Return delivery for concerned  confirmations (and their PO items).

Check carefully related documents quantities.

Regards.

Laurent.

[pratap_l]

Hi Li,

Can you please check and let me know if there is an Invoice being posted on the PO?

If yes, for what amount?

I assume the below scenario in  your case:

PO > Confirmation > Invoice  > GR Reversal > Invoice Reversal .

If this is the flow that has happened in your case , then the GR reversal would take the Invoice Amount (which might have been lesser than the Confirmation Amount ).

In this case you need to cancel the GR  in the backend system (MBST) and then the make the changes to the PO.

If there is no Invoice being posted then the issue is different.

Please let me know if the above solution is applicable in your case.

BR// 420

[Former Member]

Hi Pratap,

This is what we follow

PO>GR>Invoice> Invoice reversal>GR reversal

We post the confirmation in SRM netweaver portal. It gives us the option of entering only the quantity to be confirmed/cancelled

In this case PO quantity is 2718.18 and Price per unit is USD 1

User posted a confirmation for quantity 1 for which amount posted was 1.51.

Another GR was posted for the balance quantity 2717.18 and the amount posted was around 2900 and when we reversed the 1st GR (canceled/deleted) in SRM portal the amount reversed was 1.02 and for second GR it was around 2850.

Now posted another GR for quantity 1 and amount 1 and when it is reversed it is cancelled correctly.

All GR documents have been reversed. The GR quantity is zero but the amount is not.

Regards,

Iti