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author's profile photo Former Member
Former Member

Need to know the program which executes the correspondance in DM

Hi to all,

I beleive the question I write here is known by many of you. Therefore I beg for an answer, please.

My question is regarding the correspondance in DM (Dispute Management). We do not know which is the program that is executed when using any of the forms provided by the system: UDM_START_NOTIFICATION_INT, UDM_ESCALATION, etc.

We use the standard action profile FIN_DM, that it is linked to those standard forms. Obviously, we will need to replace the standard Action Definition: FIN_DM_START_NOTIFICATION_A, FIN_DM_ESCALATION_A, etc, to new ones.

And our question is: Where can I see the SAP program linked to those forms (or action definitions)?. I need to know where is the program becuase we need to modify the text and the information presented in the standard forms, obviously containing valuable information regarding: client codes, amounts, etc, etc which are contained in the standard forms.

Which is the SAP program that launch those forms??

Many thanks in advance

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    author's profile photo Former Member
    Former Member
    Posted on Oct 17, 2012 at 04:51 PM

    Please, can somebody tell me where is the call to standard forms UDM_START_NOTIFICATION_INT, UDM_ESCALATION, etc.?

    Which tables content the information shown in those forms: client code, name, amount, etc, etc?

    I am completely lost with this and my technical consultant is claiming for this information, in order to prepare specific forms in Dispute Management, required by our client: new escalation letters

    Any hint, clue, advice would be very appreciated indeed.

    Thanks in advance!

    Regards.

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