Business Partner : Customer account management greyed out

[Former Member]

TRM Experts

I am currently creating Bus partners under counterparty role and under company code tab i find the customer account management greyed out i am not able to input the reconciliation account and cutomer is also greyed out, as i need to generate customer number same as the business partner number . When i go to spro under field grouping i am able to see this field, i would appreciate the BP cuctomer synchronisation procedure to check if i did the procedure correctly thanks

Please advise

John

[Former Member · Accepted solution]

Hi,

Further to this also add "FI Customer" role in the business partner master data.

Warm regards,

Akhil Poddar

[Former Member · Accepted solution]

Thanks Akhil for your response but here we want to automatically create customer everytime we create a new counterparty, meaning customer with same counterparty number. we want to use customer as a subledger for our TRM tranasaction, so we need to input reconciliation account number on business partner customer acc management tab but currently its greyed out.

Thanks

John

[Former Member · Accepted solution]

Hi,

Add role "FI Customer" in the business partner master data -- their you will have the reconciliation account as entry field for the given company code.

Warm regards

Akhil Poddar

[Former Member · Accepted solution]

Hi Akhil

Hi Akhil please note that we already have  role "FI Customer" in the business partner master data -- but still the customer account management is greyed out.

John

Regards

John

[Former Member · Accepted solution]

Hi Akhil please note that we already have  role "FI Customer" in the business partner master data -- but still the customer account management is greyed out.

John

[Former Member · Accepted solution]

Thank you for the correct answer now working fine

[Former Member]

Hi,

You can create Business Partner from a customer through transactiopn code "FLBPD1" - Create from Customer. You can also link an existing business partner with an existing customer through transaction code "FLBPD2" - Link to Customer.

Warm regards,

Akhil Poddar