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Former Member
Oct 15, 2012 at 01:29 PM

Finding tickets in SAP Service desk

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Hello

We are using Solman 7.1 SP3.

How can i list all tickets on which a person has worked anytime during the lifecycle of the ticket?I mean he/she may not be the current processor of the ticket but worked on it some time in between.

Thanks and Best Regards,

Saritha.