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Messages in inbound queue of SAP PI

Hello,

In our production SAP PI system, we found that there are more than 1.20 lakh entries in inbound queue (smq2) and those are for one interface which runs in exactly once in order.

Queue name: XBQO*

Action taken till now and observations-

1. Queue is not in error state. Its in running state only.

2. Messages are processing but very slowly.

3. Basis team checked the system resources, and its looks fine.

4. We de-registered the queue and again registered, and unlock the queue but entries are keep increasing.

5. Also from integration engine we remove the system error messages, but no help.

6. Deleted the JAVA locks for interface.

7. System restarted, but still there are entries in inbound queue.

Can someone help me, how can we fix this issue.

Thanks.

-Rohan

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