We had an issue with production where the jdbc adapter picked up the message early morning 2:30 and delivered to IS. It is an JDBC to IDOC scenario.
I can see the end time as 4:30. When analysed further into the payload, The inbound message soap header->runtime shows as 2:30 and followed by that all the other pipeline steps shows as 4:30.
I have checked the queues, sm21 logs and could not find any clue. How do we check what went wrong and the reason for this delay.
Since it did not deliver the idocs on time, it missed the batch job posting in ECC.
Any help on this would be useful.